Frequently Asked Questions
What is the production time for your Loupes?
All Loupes orders are custom made and completed within 1-4 weeks depending on magnification, Rx add-ons and other factors.
What is Surgimag’s warranty on loupes and headlights?
Visit our Warranty page for additional information or contact Customer Service .
How long do loupe and headlight repairs take?
Repair times depend on the type of repair needed. Please contact the place of purchase or your local dealer.
Do you have a buy back program?
At this point in time we are unable to buy back any used medical device.
Can I order accessories online?
Not yet, accessories and products are available for purchase through contact. If you
contact Customer Service: 033 032 2288, Email: info@caremedsa.africa or WhatsApp:
078-278-5687
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Address
179 Peter Brown Drive
Montrose
Pietermaritzburg
3201
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Email Us
info@caremedsa.africa